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Learner Resources-CHCCSM009 Facilitate goal-directed planning Training and Assessment Strategy (Skill Set) Units of competency AHCECR302 Collect

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Units of competency AHCECR302 Collect and preserve biological samples AHCCHM304 Transport and store chemicals AHCLSK307 Euthanase livestock AHCLSK304 Carry out post-mortem examination of livestock AHCLSK404 Implement and monitor animal welfare programs AHCLSK409 Supervise animal health programs If you require RPL Kits with comprehensive benchmarking

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account If you require RPL Kits with comprehensive benchmarking

ethics and privacy in an ICT environment ICTICT424 Address cyber security requirements ICTICT425 Implement WHS

Core units AHCPMG409 Implement a pest management plan AHCPMG412 Develop a pest management plan AHCPMG413 Define the pest problem AHCWHS401 Maintain work health and safety processes Elective units AHCBER404 Conduct field surveillance for a biosecurity emergency response AHCCHM404 Develop procedures to minimise risks in the use of chemicals AHCCHM405 Plan and implement a chemical use program AHCPMG401 Implement the pest monitoring and evaluation plan AHCBUS407 Cost a project AHCBUS408 Operate within a budget framework AHCCCF405 Develop community networks AHCMOM402 Supervise maintenance of property

Learner Resources-CHCCSM009 Facilitate goal-directed planning Training and Assessment Strategy (Skill Set) Units of competency AHCECR302 CollectOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all

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