Managed Support & Helpdesk (1st & 2nd Line) - Password Management (per user, tenant setup shared, per month) - Initial Term Description · Device must be in

·         Device must be in vendor support and less than 5 years old where hardware is involved

Validation of User Registration Details to confirm users are enabled for MFA & SSPR

·         Administrative access to switch and network topology

·         Investigation of syncing issues with OneDrive and SharePoint

Managed Support & Helpdesk (1st & 2nd Line) - Password Management (per user, tenant setup shared, per month) - Initial Term Description · Device must be inPrerequisites Bitwarden licence for each user. Supported vendor platform: Bitwarden. Administrative access to Bitwarden organisation and Microsoft 365 identity platform where integration is required. Users must have active accounts and agreed access policies. Setup Provisioning and configuration of Bitwarden organisation. User onboarding and group structure configuration. Configuration of collections, access policies and sharing rules. Setup of SSO or