Assessment Kit-SITXCCS016 Develop and manage quality customer service practices AUR Units of competency RIISAM203D Use

Units of competency RIISAM203D Use hand and power tools RIIWHS201D Work safely and follow WHS policies and procedures RIICCM206D Support plant operations RIICOM201D Communicate in the workplace RIICRC309D Conduct stabiliser operations If you require RPL Kits with comprehensive benchmarking

Units of competency BSBCUS301B Deliver and monitor a service to customers BSBOHS403B Identify hazards and assess OHS risks CPCCBC4004A Identify and produce estimated costs for building and construction projects CPCCBC4024A Resolve business disputes CPCCBC4031A Process client requirements CPCCBC4025A Manage personal work priorities and professional development BSBSMB406A Manage small business finances BSBSMB401A Establish legal and risk management requirements of small business BSBWRT401A Write complex documents CPCCBC4034A Apply codes and standards to building trade and services contracting * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCMER303 Sell products and services SIRRMER003 Coordinate visual merchandising activities SIRRINV002 Control stock ICTWOR304 Manage spare parts MEM12024 Perform computations AHCMER304 Recommend irrigation products and services SIRRINV001 Receive and handle retail stock If you require RPL Kits with comprehensive benchmarking

Units of competency BSBLDR602 Provide leadership across the organisation BSBMKG434 Promote products and services BSBPMG430 Undertake project work CUAIND311 Work effectively in the creative arts industry BSBPUB503 Manage fundraising and sponsorship activities BSBCMM411 Make presentations * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-SITXCCS016 Develop and manage quality customer service practices AUR Units of competency RIISAM203D UseOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of