Learning and Assessment Kit-AURBTQ002 Repair and overhaul bicycle drivetrain systems Certificate II Core units AURAAA001 Work in

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBSUS211 Participate in sustainable work practices RIICOM201E Communicate in the workplace RIIQUA201E Maintain and monitor site quality standards RIIRIS201E Conduct local risk control RIIWHS201E Apply spontaneous combustion management measures Elective units RIIMPO333E Conduct underground load

Core units TAEASS311 Contribute to assessment TAEDEL311 Provide work skill instruction TLIF0025 Follow work health and safety procedures TLIG2007 Work in a socially diverse environment TLII0005 Apply customer service skills Elective Units BSBINS309 Maintain business records TLIC0031 Apply low risk car driving behaviours TLIC1051 Operate commercial vehicle TLIL2060 Complete induction to the transport industry TLIL4009 Manage personal work priorities and professional development TLIM0008 Conduct car driver training TLIM0016 Develop low risk car driving behaviours in others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSINC411 Conduct work according to professional practices in the financial services industry FNSINC513 Identify and apply complex ethical decision making to workplace situations FNSRSK411 Apply risk management strategies to own work Elective units FNSCRD401 Assess credit applications FNSFMK515 Comply with financial services regulation and industry codes of practice FNSINC412 Apply and maintain knowledge of financial products and services FNSORG501 Develop and manage a budget FNSORG506 Prepare financial forecasts and projections FNSRSK511 Undertake risk identification FNSRSK512 Assess risks * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-AURBTQ002 Repair and overhaul bicycle drivetrain systems Certificate II Core units AURAAA001 Work inOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to